Privacy Policy

Last updated: April 2026

At YourForeverMelody, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order or contact us, we may collect:

Your name and email address
The personal details and stories you share when ordering your song
Payment information (processed securely through our payment provider — we never store card details)
Basic usage data such as pages visited (via cookies)

How We Use Your Information

We use your information solely to:

Create and deliver your custom song
Send you updates about your order
Respond to questions or requests
Improve our service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Personal Stories You Share

The stories and details you provide to help create your song are used exclusively for that purpose. We treat this information with the utmost care and discretion. Your stories are never shared publicly or used for any purpose beyond fulfilling your order.

Payment Security

All payments are processed through secure, industry-standard payment providers. We do not store your credit card or banking information on our servers.

Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies through your browser settings, though some features of the site may not function as intended.

Data Retention

We retain your order information for up to 2 years to support any follow-up requests or revisions. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To make a request, email us at hello@yourforevermelody.com.

Contact

For any privacy-related questions, reach us at hello@yourforevermelody.com. We typically respond within 24 hours.